Privacy Policy

Who We Are

Destiny Life Church is a Christ-centered church based in South Africa. We operate ministry programmes, community outreach (through the Destiny Life Foundation), online services, and digital platforms including iGive, iConnect, iServe, and Life Connect Groups.

Information We Collect

We may collect the following personal information:

• Full name and surname
• You have the legal capacity to agree to these Terms.
  
• Physical address (where applicable for events or outreach)
• Payment information (for online giving via iGive — processed securely by our payment provider)
• Ministry preferences and group participation
• Prayer requests and pastoral care information (treated with strict confidentiality)
• Attendance records and event registration details
• Information submitted via contact forms, surveys, or registration forms
• Device and usage data collected via cookies and analytics tools

How We Collect Your Information

We collect personal information when you:

• Register for church membership, events, or ministry programmes (iConnect, iServe, Life Connect Groups, iGrow Steps)
• Make a donation through our iGive platform
• Submit a contact form, prayer request, or enquiry on our Website
• Sign up for SMS or email communications
• Attend church services or events where registration is required
• Interact with our social media pages (Instagram, Facebook, TikTok, YouTube)

Why We Collect Your Information

Your personal information is used to:

• Facilitate your participation in church services, ministry programmes, and community groups
• Process and receipt your financial donations
• Communicate important church information, events, and spiritual resources
• Provide pastoral care and follow-up support
• Administer foundation and outreach programmes
• Improve our Website and digital services
• Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties for commercial purposes.

Sharing of Information

Your personal information may be shared only in the following circumstances:

• With trusted service providers who assist us in delivering church services (e.g., payment processors, email platforms, event management systems) — all bound by confidentiality and POPIA compliance obligations.
• With ministry leaders and pastoral staff on a need-to-know basis for pastoral care purposes.
• With the Destiny Life Foundation for community outreach participation where you have consented.
• Where required by South African law or a court order.

Cookies and Web Analytics

Our Website uses cookies and web analytics tools (such as Google Analytics) to improve user experience and understand how visitors use our site. Cookies may collect information such as browser type, pages visited, and time spent on the site.

You can disable cookies in your browser settings, though this may affect the functionality of certain features on our Website.

Online Giving (iGive)

Financial information submitted through our iGive platform is processed by our secure third-party payment provider and is not stored on our servers. All transactions are encrypted and processed in accordance with applicable payment security standards (PCI-DSS).

Photography and Videography at Events

By attending Destiny Life Church services, events, or programmes — in person or virtually — you acknowledge and consent to the following:

• Photography, video recording, and live streaming may take place at church services and events.
• Recorded or photographed content may be used for ministry promotion, social media, reporting, and archival purposes.
• Group and crowd footage, worship moments, and highlight content may be shared publicly.

Please note:

• Consent given for past events and publicly released content is irrevocable in respect of that content.
• If you wish to withdraw consent for future content collection, please submit a written request to our church office admin@destinylifechurch.org.za.
• Children's ministry content (iKidz, Unshakable Generation) is handled with additional care. Parental consent is required before photographing or filming minors in a personal or identifiable capacity.

Your Rights Under POPIA

Under the Protection of Personal Information Act, 2013, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete personal information.
• Request deletion of your personal information, subject to legal and operational requirements.
• Withdraw consent for data processing where processing is based on consent.
• Object to the processing of your personal information.
• Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been violated.

Information Regulator Contact:

Website: www.inforegulator.org.za
Email: inforeg@justice.gov.za

Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Financial records related to donations are retained in accordance with South African tax and accounting requirements.

Children

We take the privacy of children seriously. Personal information relating to minors (under 18 years of age) is collected only with the consent of a parent or legal guardian. Ministry programmes involving minors (iKidz, Unshakable Generation) follow strict safeguarding and privacy protocols.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be published on our Website with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests relating to your personal information or this Privacy Policy, please contact us:

Destiny Life Church
Website: destinylifechurch.org.za
Email: admin@destinylifechurch.org.za
For formal POPIA access requests, please submit your request in writing to the above email address.